Figuring Out Buyer Behavior (2)
Alternative Evaluations For these interviews, I went to a Volvo dealership, they have done a complete upgrade over the recent years. So I interviewed some individuals that were searching for a new car. Customer 1 (Older Man) I found him browsing at the new Volvo sedans, and I went to ask what he was looking for in his sedan, and what matters most. " I look for comfort because of my hip surgery, and my kids live in Tampa, so I prefer something that rides smooth." I asked if he had looked at the Acura brand. "I looked online and found that they are similar in price however I have not done a test drive. I really don't have a problem with money it just depends on comfort, for me. However I don't like BMWs and Mercedes because once the warranty runs out, servicing the vehicle is extremely expensive." He knows that comfort is his main priority, he is willing to put cash down, as well as trade in, so he won't have to have monthly payments. I asked what he thoug...